SEO Part 2: Reputation
by Matt Caulfield on December 8, 2009
in Business Survival, Marketing, Research
Firstly, my apologies for not being as frequent as usual with my entries on this blog, normal service will resume very soon.
In this entry I wanted to carry on with the idea of SEO (see my last blog) and the need to build a reputation first.
In any business, but more so in the self help field, you stand and fall on your reputation (or “brand”). In any crowded field (and boy, is the self help field getting crowded!), it is often that a handful of people or businesses will be getting the lions share of the business, work and money and the majority are left fighting for the scraps.
So how do you become one of those that has the lions share?
Well you need to build a bulletproof reputation and become the “go to expert” in your field.
It’s that simple really.
To be a successful therapist or coach you need to become the RECOGNISED EXPERT in your chosen field.
To do this you need to 2 (surprisingly simple) things:
1) To join (or better still create!) a field or niche where you can stand out as the recognised expert.
I know I keep banging on about it, but this is down to creative thinking and research. Find out what NEED is not being fulfilled (or not being fulfilled very well) for your potential customers and create a SOLUTION for that need.
You could have the best niche in the world, but if there is a limited (or no) NEED for that niche you will fail. Always ask yourself (and research, research, research) why someone has not filled this niche yet??
2) Create a Reputation that sets you apart in that Niche.
Position yourself as the ONLY (yes, only!) person who is capable of fulfilling that need in your CLIENTS minds (remember, when developing your therapy or coaching practice, to be a success you have always ask “what does the client really want?”). You don’t need to be only person doing it, but you need to be the only person your prospective clients thinks of.
This means you have to do 3 essential tasks:
- Dominate the search engines for your chose keywords (because most people will turn to the internet first nowadays when searching for answers). What keywords or phrases would your potential clients use to look for the solution you offer (see my previous post on this)? How can you make sure you appear on the front page of all the major search engines for these phrases, in the most cost effective way possible this will be covered in my next post)?
- Creating a massive word of mouth reputation within your potential client base, so that you are the first thing on their minds when asked about the NEED you offer a SOLUTION to.
- Creating a media profile that stands you out as the “expert” in your field. Why is it do you think Paul McKenna is so successful? Is he the best hypnotist in the world? Probably not. Is he the best known hypnotist though? Probably.
These things will cost you nothing (or very, very little). All it requires is a bit of time and effort to find the answers you need.
Matt
PS, if you have found this post useful, please bookmark it on twitter, facebook, digg, stumbledupon, etc. I would really appreciate it
SEO Part 1: Web Optimisation or Reputation?
by Matt Caulfield on November 11, 2009
in Internet, Marketing
One of the biggest questions I am asked by people starting out is “How do I optimise my website (ie, improve it’s rankings on search engines)”, or “Should I pay to optimise my site”.
Which is understandable, the self-help field is incredibly competitive and everyone is fighting to be found. And you need to be found to be successful.
But to be found do you need to be on the front page of Google (Google is still the number search engine, with over 85% of the searches being done through Google) for you to be found?
The first page of Google seems to have become the holy grail of small businesses. If you are on the first page of Google you are guaranteed business, right?
Wrong.
I have met people who are obsessed with getting on the front page of Google, who don’t even have a website yet! Often they haven’t even decided what they want to do, and they are already stressing about getting a good Google rank.
This strange belief has created a whole industry of people promising to get your website to the hallowed ground of the first page of Google (for the right price of course). Some are more reputable than others, but more on that in a little while…
The first question is…
…is investing in Search Engine Optimisation (SEO) worth it?
Well, yes it is.
But not yet, you need to do some pre-work first.
Firstly, lets just talk very briefly about what the search engines do (I am sure you know this already, but it is worth reiterating). When someone searches for something, say “Life Coaching, UK”, the search engines use a (very complex) algorithm to decide which of the websites it has listed are most RELEVANT to this search. It them ranks them in the order it decides is most appropriate, with the most relevant at the top.
This relevance is decided on a series of (ever changing – and becoming constantly more refined) criteria, but to even be in with a chance you need have the right keywords to begin with. So if you are a life coaching living in the UK, you need to at least mention on your site the terms “life coach” and “UK” (obvious really!).
However, I am sure you can imagine there are lot of life coaches in the UK all trying to be found and fighting for the hallowed front page.
This is where the importance of niches and specialty comes in. You need to decide on your niche, your “unique selling point” and research it. It will be much easier to appear on the first page of Google for “smoking cessation, Leicester”, for example (not that I have checked that search term. I have no idea if smoking cessation in Leicester is a viable niche or not!).
Once you have found your niche, you need to find relevant and related keywords or terms.
I use a mixture of Google Keyword tool:
https://adwords.google.co.uk/select/KeywordToolExternal
and Good Keywords:
http://www.goodkeywords.com/
to find relevant terms (including common misspellings, which can be very useful).
If you don’t want to do this yourself, this is part of what your SEO company will do (if you decide to employ one).
But, I don’t want to jump too far ahead in this blog entry about how to do SEO, I wanted to discuss what else you need to do to be successful.
Say you have managed to get on the front page of Google for the keywords that you have chosen and therefore are well placed to take the most advantage and pick up the most business in your niche. Right?
Wrong.
Before you even need to consider going about getting yourself on the front page of Google (either by taking the time and effort to do it yourself or employ an SEO company), you need to consider some key points, otherwise your arrival at the hallowed first page will be wasted (and most probably short lived).
Landing on the front page of Google means you are more likely to found, it does not make it more likely that you will get work.
Think about that for a moment.
Then consider the 2 following points:
1) You need to spend a long time planning and designing your website.
Which should be obvious really, but needs reiterating (so many people I work with who moan about lack of clients have the most appallingly bad websites). If your website is unclear, untidy, messy, badly designed, badly written, and cheap looking, you will immediately lose any advantage you have from your placement on Google.
But most importantly (the crux of this post in fact, it has just taken awhile to get here):
2) You need to build your reputation.
In fact, I would argue that a good reputation is easier, cheaper and more powerful (and more reliable) than a good Google rank, and if you are starting out, it is better to spend your time money and effort building your reputation than improving your Google rank.
I know some very, very, very (you get the idea) successful coaches, consultants and therapists who never turn up on Google for the keywords you would think they would (and a lot of them have rubbish websites too!).
Because, they have decided to take the time and effort to build a reputation, rather than build an online presence.
In the next few posts I intend to cover a mini-theme. Firstly I am going to go into a little more detail on how to do SEO or how to choose an SEO company (if you still want to go down that route) and how to build an excellent reputation (I would suggest, if you have time, to do both, obviously!).
Matt






